How to process a flea market return
Return an item sold at your flea market: find the ticket, mark what comes back, give the reason, check the item and complete the refund.
13 steps with screenshots of the app
If someone brings back something they bought at your flea market, you handle it from the till. This guide returns a game in cash and gets it ready to go back on sale.
- Have the Meeplay app installed and be logged in to your account.
- Manage an organization on Meeplay. If you don't have one yet, follow the How to create your organization guide first.
- Have returns turned on: in the flea market settings, open Returns. If you don't have a flea market yet, follow How to create a flea market in your Meeplay.
In each screenshot, what you need to tap is outlined in yellow and pointed out with an arrow.
- Step 1 of 13
Switch to your organization's profile
On the home screen, tap the two arrows button to the right of your name.
- Step 2 of 13
Choose your organization
Under Select an organizer, tap your organization's name.
- Step 3 of 13
Open the agenda
Tap the calendar on the bottom bar.
- Step 4 of 13
Open the Meeplay
In list view, tap the Meeplay that has the flea market.
- Step 5 of 13
Open the flea market
On the page, tap Flea market.
- Step 6 of 13
Open the panel
Tap Management panel.
- Step 7 of 13
Open returns
Under Desk and checkout, tap Returns.
- Step 8 of 13
Find the sale
Search by ticket, item code or title, or scan it with the button on the right. Tap the sale.
- Step 9 of 13
Start the return
Check the sale details and tap Return items.
- Step 10 of 13
Mark the item and the reason
Mark what's being returned. It can be partial. Type the reason and tap Return items.
- Step 11 of 13
Confirm
Check the amount and tap Accept.
- Step 12 of 13
Check the item
Choose Back on sale or Damaged, and the Refund method. Tap Complete return.
- Step 13 of 13
Return completed!
Give the amount back to the buyer. If it goes back on sale, take it to its shelf and scan it under Shelve.
All done!
You have finished the guide. If something did not go as in the screenshots, tell us which step you got stuck on and we will help you.
Next in «Create your event»How to settle a flea market stall →